Shipping Policy
SPEED WHOLESALE
INC. SHIPPING POLICY
Unlike
many other websites that have special rules and lots of fine print, Speed Wholesale Inc. has a transparent and clear
shipping policy for all orders placed on our website, without any special
exceptions.
We are
committed to delivering your order accurately, in good condition, and always on
time as promised by us on our website.
Each order
may be shipped only to a single destination address specified at the time of
payment for that order. If you wish to ship products to different addresses,
you shall need to place multiple orders.
We make
our best efforts to ship each item in your order within 2-3 working days of the
order. However in some cases, we may take longer, up to 5 working days,
We ship on
all weekdays (Monday to Friday), excluding public holidays.
To ensure
that your order reaches you in the fastest time and in good condition, we only
ship through UPS.
While we
shall strive to ship all items in your order together, this may not always be
possible due to product characteristics, or availability.
UPS does
not meet its service guarantee, customers can notify Speed Wholesale INC and we will gladly place the
claim with UPS to recover your shipping costs. Speed Wholesale Inc will credit customer
accounts for the shipping fees from successful claims as soon as the claim has
been paid by UPS.
TRACK PACKAGE
You may
track the shipping status of your order on our website, by clicking on Track
your Order section.
DECLINE SHIPMENT
If you
believe that the product is not in good condition, or if the packaging is
tampered with or damaged, before accepting delivery of the goods, please refuse
to take delivery of the package, and call 630 509 3191 mentioning
your order reference number. We shall make our best efforts to ensure that a
replacement delivery is made to you at the earliest
FREE SHIPPING
Free
shipping over $1500. The offer will not be applicable to discounted prices.
FLAT SHIPPING RATE $25.00
Shipping
rates are determined by size, weight & distance. Shipping costs will be
added to your order after it is packed & weighed. The flat Shipping Rate applies up to 21 lbs. Box (18' X
18" X 18'). An overweight charge applies to shipping.
SATURDAY SHIPMENTS
UPS Ground
only operates on Saturday for the four weekends between the Thanksgiving and
Christmas holidays. During the rest of the year, We will pick and pack all
Saturday orders that specify UPS Ground as their method of shipment; however,
those packages will not begin moving until the following Monday.
SUBSIDIZED SHIPPING
All of our
available shipping methods are either flat-rate or have Freight shipping
options available. Please remember, though, that NON-VAPE FEDEX OR UPS
Ground does not deliver on Saturday.
Shipments
outside of the contiguous 48 states and shipments that include bulk items are
not eligible for Speed Wholesale
INC's free or flat-rate options
DELAYED AND LOST SHIPMENTS
Shipments
can experience delays and complications beyond Speed Wholesale Inc's control.
While we will make every effort to work with the carriers on your behalf to
locate and expedite these shipments, customers assume full responsibility for
their packages as soon as they have been shipped from SPEED WHOLESALE INC (FOB
Shipping Point). Speed Wholesale INC
will not take any responsibility for lost packages or wrong addresses. Customer
claims Lost package at UPS or Speed
Wholesale INC will pay you $100.00 store credit.
DECLARE VALUE
OR SHIPMENT INSURANCE
Declared
value advantage is available at checkout 1.5% amount of your total order,
Protect your high-value shipment by UPS. If the package will be lost or damaged,
You can claim your shipment value. Gain Peace of mind.
DIRECT SIGNATURE SERVICES
Service
available by UPS. Direct Sign means someone at least 21 years old in this
address to sign for the package, otherwise, they leave the package outside
without knowledge. The customer must inform us of this service. we will
apply to charge an extra $4 per package.
CASH ON DELIVERY (COD)
We are not
able to provide cod services due to some restrictions.
SHIPMENTS TO RESIDENTIAL ADDRESS AND POST
OFFICE BOXES(P.O BOX)
Because of
federal and state regulations requiring age verification, SPEED WHOLESALE INC
ships to commercial addresses only. Shipments to residential addresses or post
office boxes may be canceled without warning. Continued shipping to residential
addresses may result in account cancellation without warning. We are not able
to provide cod services due to our shipper restriction.